Frequently asked questions
The essentials about earning and cashing out.
Is KudoCash free to use?
Yes. Creating an account and completing offers is completely free — there’s never a purchase required.
How do I earn points?
Complete offers from our partner reward walls — surveys, app trials, sign-ups, and more. Each offer shows the points you’ll earn.
Why are my points “pending”?
Newly earned points go through a short review/clearing hold to protect against reversed or fraudulent offers. Once cleared, they’re spendable.
What can I redeem points for?
Cleared points can be cashed out for popular gift cards, delivered electronically via our rewards partner, Tango.
How long does a reward take?
Gift cards are typically delivered to your account email within minutes of a successful redemption.
Why was an offer reversed?
Advertisers fund offers and may reverse a completion if it’s deemed invalid (e.g., duplicate or fraudulent). The corresponding points are then removed from your balance.
Who can join?
You must meet the minimum age and eligibility requirements in your region, hold one account per person, and use the service honestly. See our Terms for details.
How do I contact support?
Email admin@kudocash.com and we’ll help. See the Contact page.